Who We are

Three Sixty was created to provide a personal service, strong client relationships are at the forefront of everything we do. Since 2008 we have built up a loyal and impressive client base nationwide and the relationships we have established mean everything to us.

Today, we employ a growing team of hand-picked insurance experts, who collectively have the wide-ranging expertise and in-depth knowledge to provide the ultimate insurance service. Our business is all about protecting lifestyles, assets and business needs and our team is equipped to do just that.

As well as finding the right insurance cover, we are also there to provide assistance if clients need to make a claim. Our understanding and the relationships we have built up can prove invaluable, as well as extremely reassuring, when the worst happens. You can read about one of our recent cases below.

Perhaps unusually in this digital age, we strongly believe in the old-fashioned approach of spending time with our clients. This creates an affinity built on trust and it allows us to uniquely tailor our advice to individual circumstances.

Three Sixty is a part of Gauntlet Insurance Services Limited/Global Risk Partners Limited (GRP), one of the UK’s largest independent insurance intermediary groups. As part of GRP we can combine our local, professional service with the resources and negotiating power of a national organisation, to the benefit of our clients.

Sam Cowen

Director

Claims case study

As part of our renewal review process, we offered a client a Free Jewellery Valuation Service from one of our partners. We wanted to ensure his pieces were insured for the correct replacement value. It transpired that all items were underinsured so cover was increased to provide adequate protection.

A year later whilst away on holiday, our client had the unfortunate experience of having a watch stolen from his hotel room. Before the valuation the watch was specified on the policy at £40,000 on an Agreed Value Basis. This had subsequently been increased to £45,350. However, the watch was a limited edition and the cost to replace it at the time of the loss had increased to £59,995. As the item had been valued within the last two years, Chubb paid the full amount to replace the watch.

Our client was very pleased with the service and advice he had received. “The valuation provided by your partner was well worth it. I would not have been able to get a like for like replacement on the missing watch if it wasn’t for this and the advice you gave. In the end this is a fantastic outcome to conclude an awful experience.”

Patience and Understanding

We first met Sam and the Three Sixty team in 2009. We had very recently taken over a large country estate with multiple dwellings, expensive artwork and antique furniture. It was all a new experience for us. Our previous insurers were unable to cope with the complexity and amounts involved so we turned to Three Sixty.

On day one Sam arrived with a couple of colleagues, a full set of questions and a total grasp of our needs. They went over every inch of the house and outbuildings to assess the level of insurance we required. Within a week we had a quote and a comprehensive explanation of the cover offered. We have been clients ever since.

Over the years, Sam has been on-hand to guide us through the many changes in our requirements, always patient, always caring, but most of all, outstandingly competent. We have always felt that our insurance company was on our side. We have had only one claim during the last nine years, but it was dealt with immediately and without fuss. I would recommend the services of Three Sixty without reservation.

Linda, Sussex

Proactive Solutions

I can’t praise and thank the team at Three Sixty enough. The highest compliment I can pay is that I have never queried a single renewal quote or piece of advice they've given me. The renewals have always been well thought through, competitive and appropriate for our requirements. I continue to be impressed by their willingness to be proactive, thinking of alternative solutions and potential ramifications of decisions before I’ve even asked. I can’t rate the team highly enough. They are a pleasure to work with.

Paul, Manchester

Sam Cowen

Claims case study

Patience and Understanding

Proactive Solutions

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